Error Message

[GCC Consulting]

Top post:

By the way tell your IT people the fp is a full 32 bit windows application
without the memory sucking GUI requirements.

I presently have quite a number of fp clients running on server 2003 with
window XP and are not experiencing any problems.  This includes on client
who has 5 order entry clerks pounding away at the system 6 days a week.
Each girl enters about 250 orders per day and prints out bar code labels and
other documentation for each of these orders. These order can be from 1 to
300 detail line.  Most being in the range of 100 detail lines.

If fp was causing network problems, they would be jumping all over me.

It appears your IT department may be trying to sabotage you.

As Fairlight suggested, find out the ip address of the server.  When Fp
reports the problem, get to a command prompt and type

Ping nnn.nnn.n.n  (in my case I would ping 192.162.1.7)

Results should look something like this is you are connecting.

C:\>ping 192.168.1.7

Pinging 192.168.1.7 with 32 bytes of data:

Reply from 192.168.1.7: bytes=32 time<1ms TTL=128
Reply from 192.168.1.7: bytes=32 time<1ms TTL=128
Reply from 192.168.1.7: bytes=32 time<1ms TTL=128
Reply from 192.168.1.7: bytes=32 time<1ms TTL=128

Ping statistics for 192.168.1.7:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
 
Simple check.

There may be a bad switch/router which might causing the problem.  

Richard Kreiss
GCC Consulting
  


> -----Original Message-----
> From: 
> filepro-list-bounces+gccconsulting=comcast.net at lists.celestial
> .com 
> [mailto:filepro-list-bounces+gccconsulting=comcast.net at lists.c
> elestial.com] On Behalf Of Henry Melancon
> Sent: Thursday, November 29, 2007 8:23 PM
> To: Fairlight; filePro Mailing List
> Subject: Re: Error Message
> 
> As I mention before to Nancy, I am no network expert.  I have 
> an IT department that does not like Filepro.  They call it an 
> old upgraded DOS program.  My manager wants to keep Filepro 
> because it has been so reliable in the last 15 years.  
> Filepro is in a fight for it's existence at my company and I need help.
> 
> IT tells me there has been no connection interruption on the 
> computers with the proBlems.  I am sorry to bother you guys.  
> Is it not important to maintain Filepro users????  I would 
> think you guys would want to help the novice.....If we all 
> disappear, Filepro will have a lot less customers!!!!
> 
> I believe this to be a network problem and I have to convince 
> IT.  I am just looking for suggestion and wanting to make 
> sure it is not a problem in the Filepro Configuration.  I 
> will do my own trouble shooting if need be.  Sorry to bother......
> 
> Henry
> 
> ----- Original Message -----
> From: "Fairlight" <fairlite at fairlite.com>
> To: "filePro Mailing List" <filepro-list at lists.celestial.com>
> Sent: Thursday, November 29, 2007 4:59 PM
> Subject: Re: Error Message
> 
> 
> > Is it just me, or did Nancy Palmquist say:
> > >
> > > My guess is that the network connection is failing.
> >
> > That'd be my guess as well.
> >
> > [snip buncha stuff]
> >
> > All that, and not a basic check to see if the computer is 
> accessible via
> > ping, or at least network neighborhood, when this happens?  
> You already
> > suspect the network, why keep pounding on the fP side of 
> things if the
> > layer underneath is suspect?  Waste of time.
> >
> > Cut to the chase and test the OS-level networking during a 
> period during
> > which fP reports it's unavailable.
> >
> > mark->
> > _______________________________________________
> > Filepro-list mailing list
> > Filepro-list at lists.celestial.com
> > http://mailman.celestial.com/mailman/listinfo/filepro-list
> >
> 
> _______________________________________________
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