High maintenance customer

[GCC Consulting]

> -----Original Message-----
> From: 
> filepro-list-bounces+gccconsulting=comcast.net at lists.celestial
> .com 
> [mailto:filepro-list-bounces+gccconsulting=comcast.net at lists.c
> elestial.com] On Behalf Of Steve Wiltsie
> Sent: Monday, November 26, 2007 8:16 PM
> To: filePro Mailing List
> Subject: Re: High maintenance customer
> 
> 
> ----- Original Message -----
> From: "Laura Brody" <laura at hvcomputer.com>
> To: <tjpalmquist at bigfoot.com>; "Tom Palmquist" 
> <tjpalmquist at comcast.net>
> Cc: <filepro-list at lists.celestial.com>
> Sent: Monday, November 26, 2007 7:07 PM
> Subject: Re: High maintenance customer
> 
> >   This lawyer was a whole 'nother story....
> > 
> >   I should have put the brakes on this nonsense at the beginning.
> > After it became obvious that he wasn't going to pay me until 
> > EVERYTHING was perfect (according to him), I grew a few IQ 
> points and 
> > put a time bomb on the code I wrote for him. If I remember the date 
> > right, the code I wrote stopped working last week.
> > The export file will now only contain "This export has been 
> disabled 
> > until you pay your invoice." fP Tech won't take the password off of 
> > the prc files and the password will cost the balance of my 
> invoices. 
> > Up his and the horse he rode in on.
> 
> Ummmmm.  I thought that was illegal in most states.
> 
> Steve Wiltsie
> microCONCEPTS Div. multi/user/inc.        Since 1981
> (812) 474-0127                         



The client owns the data and has to have access to it.  Not being able to
run a particular program but having access to the data meets the law.

If my memory serves, access to data is not defined.  So, it can be in any
form.  If it is machine readable, this could be ASCII files.  Nothing in the
law requires you to advise them how these files are linked or what the names
mean.

I used a control file which contained a date plus some other data.  If the
file was moved from the original machine or was not there, the program would
allow access to files but no new records could be added and their monthly
billing and contracts would not print.

A long time ago, I was working for a firm that carried the paper on large
systems, when one client failed to keep up payments, the computer hardware
and programs were repossessed.  The client got a data printout of his files.
This met the law in Conn. At the time.

Richard Kreiss
GCC Consulting