High maintenance customer

[Laura Brody]

Quoting Scott Walker <ScottWalker at RAMSystemsCorp.com>:

> With a new customer I make them buy a block of 5 hours before I do
> anything.  Then as I do work for them I charge it to their account.
> When they get down to 2 hours left in the account, I bill them for
> another block of 5 hours.  I have found that this works well unless you
> are going to be doing a big project for someone.  In that case I would
> probably make them buy a bigger block of hours initially and make them
> buy bigger blocks of hours to replenish their account.  It's not that I
> never get exposed to having done work that I have not yet been paid for
> but this system limits the exposure and makes the customer commit to
> writing a check before anything gets done.

   Good rule of thumb. Thanks for sharing.

-- 
Laura Brody
+------------- Hudson Valley Computer Associates, Inc ----------+
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