User Limit

[Steven Waters]

Ken,
I think you are confusing me with someone else.
I remember seeing the beta problem awhile back on the Fplist. But it was not
me.

I downloaded the license file from the site. 
I only have one license file. 35 user 5.6

My info

Steve Waters
Triumph Instruments
2840 North Ontario Street
Burbank, CA 91504

I sent an e-mail on 11/8 to fpsupport at fptech.com; subject "license"
I did not get a response, so I thought I would try the list.
Steve

----------------------


Quoting Barry Wiseman (Fri, 16 Nov 2007 14:21:35 -0500):
[...]
> I have only one site running with a licensed version (linux 5.0.15), 
> and based on my painful adventure with that two months ago, I hope to 
> avoid deploying any more.  Your best source of info on this is 
> probably fptech support.  After my license service went south 
> following a power outage, it took them two or three tries in September 
> to get the license cranking again successfully -- over the space of 
> several hours, while the client was totally down :-(  This licensing 
> stuff is clearly Not Ready for Prime Time.

As I recall, the problem you had was that, after the crash, you somehow
loaded a 5.6 beta license onto that system.  As you may recall, the message
you posted to the mailing list said that licinfo showed:

> CUSTOMER
>          Name: Beta Testing
>          Serial number: 99999999-3
[...]
> PRODUCTS
>          Name: FULLDEV
>          Version: 5.6.beta1

(See Message-ID: <46EFF577.9010206 at gensoftdes.com>)

Also, there were delays in responding to you because (1) you initially
posted to the filePro mailing list and not to fpsupport, and (2) you then
sent e-mail directly to Ray (who was out to lunch) and again not to
fpsupport.

As I recall, once you downloaded the license file again (Ray made a new one,
just to make sure that it would have a different checksum, as you had noted
something about identical checksums) and put it in place, everything was
fine.

What happened to your original, valid license file, I do not know, but you
apparently somehow overwrote it with the 5.6 beta license.