The filePro Group - A second attempt
fp at casabellagallery.com
fp at casabellagallery.com
Thu Jul 26 10:56:42 PDT 2007
Howard posted:
>
> I designed a knowledge base and bug submission/help request web site _years_
> ago in filepro and fpweb but fptech never implemented it.
>
> Here is the complete package - both for end-users and fptech personnel.
>
> http://www.esupportdb.com/fptech/fpmenu.htm
>
> You can ask a question from the "Ask Knowledge Base" or type "*all" to see a
> list of the current knowledge base entries.
> The "Support Manager's" page is quite interesting in that it refreshes every
> 30 seconds to show any new unanswered queries.
>
> I think there were four problems that prevented them from implementing it:
>
> 1- I wrote it.
> 2- I wrote it in fpweb.
> 3- It was free and free thing are worthless
> 4- It takes a lot of time to create the actual knowledge base information.
>
> Jose could just link to my site and we should allow anyone to add knowledge
> base entries as per wiki.
>
This is what I really expect to happen. Members of the community high and
wide, coming forward with their tools/utilities/have(s)/have not(s) ... and
work on a way of putting them all together.
We can even use AJAX to optain inquiries results from above posted link and
show the returned content right within the filePro Groups site.
I am not advocating to DROP all else, but rather to compile them and make
them available through a common/shared venue.
Regards,
Jose Lerebours
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