The filePro Group - A second attempt

fp at casabellagallery.com fp at casabellagallery.com
Thu Jul 26 10:56:42 PDT 2007


Howard posted:

> 
> I designed a knowledge base and bug submission/help request web site _years_ 
> ago in filepro and fpweb but fptech never implemented it.
> 
> Here is the complete package - both for end-users and fptech personnel.
> 
> http://www.esupportdb.com/fptech/fpmenu.htm
> 
> You can ask a question from the "Ask Knowledge Base" or type "*all" to see a 
> list of the current knowledge base entries.
> The "Support Manager's" page is quite interesting in that it refreshes every 
> 30 seconds to show any new unanswered queries.
> 
> I think there were four problems that prevented them from implementing it:
> 
> 1- I wrote it.
> 2-  I wrote it in fpweb.
> 3- It was free and free thing are worthless
> 4- It takes a lot of time to create the actual knowledge base information.
> 
> Jose could just link to my site and we should allow anyone to add knowledge 
> base entries as per wiki.
> 

This is what I really expect to happen.  Members of the community high and 
wide, coming forward with their tools/utilities/have(s)/have not(s) ... and
work on a way of putting them all together.

We can even use AJAX to optain inquiries results from above posted link and
show the returned content right within the filePro Groups site.

I am not advocating to DROP all else, but rather to compile them and make
them available through a common/shared venue.

Regards,


Jose Lerebours




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