record is being updated - access denied

[Kenneth Brody]

Quoting Dennis Malen (Fri, 20 Jul 2007 17:21:51 -0400):

> We are sitting in a file on one record which islocked. We want to either
> delete or update and we get the message that:
>
> "Record is being updated - Access Denied"
>
> We can fix the problem by a fast reboot which we don't want to have to
> do. Is there any other way to unlock the file other than going into ?-
> filePro Directory in the Main Menu and press "delete formats" and
> pressing M- Lockfile?
>
> Lastly, we had everyone log off the system and accessed M- Lockfile,
> which had no effect.

This come up on the list every now and then, so once more:

    Lockfiles have absolutely nothing to do with record locking!
    (None.  Nada.  Zip.  Zilch.  Zero.  Gornisht.)

Apparently, even with "everyone logged off", something is still running
that has the record locked.

>  This problem occurs periodically (one every couple of months)which
> eventually forces us to reboot.
>
> Any suggestions?

Find out who has the record locked, and get them out.  If this is a
*nix box, get a copy of showlock.

--
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