Envelope printer suggestions?
Reggie Freedman
rdfreedman at bellsouth.net
Fri Jul 20 13:37:07 PDT 2007
Here's an idea...
http://cgi.ebay.com/LEXMARK-OPTRA-T616-T616N-LJ-REFURB-PRINTER-90-DAY-WARR_W0QQitemZ200129489360QQihZ010QQcategoryZ16188QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
Reggie
----- Original Message -----
From: "Steve Wiltsie" <swiltsie at micro-mui.com>
To: "filePro Mailing List" <filepro-list at lists.celestial.com>
Sent: Thursday, July 19, 2007 4:27 PM
Subject: Envelope printer suggestions?
>I have a customer that prints from just a few to up to 1000 envelopes at a
> time. For the last 7 or so years they have been using a Lexmark T616TN
> with
> an envelope feeder and a third 500 sheet tray. The printer is connected
> to
> their network and is used by their SCO Unix system and Windows 2000
> server.
> Recently the Lexmark died and the repair 'expert' was unable to fix it or
> even get the tools to fix it. In any case, the customer decided it was
> time
> to get a new laser printer. I provided an HP LaserJet 4350TN with an
> envelope feeder and third 500 sheet tray - exactly the same configuration
> as
> the Lexmark. It is plugged into the network and prints fine - except for
> envelopes. The 4350 is rated at about 55 pages per minute but is only
> printing envelopes at about 6ppm!! I've been on Live Chat with HP Tech
> Support and on the phone with the customer a good part of the day trying
> to
> figure out what is wrong. For one thing, HP TS old me I shouldn't be
> sharing the printer from the Windows 2000 server but rather should load
> the
> software on each PC and set up the IP port printing on each one. They
> went
> on to say that print jobs "can become corrupted" when printed from a
> server
> sharing the printer. That was news to me. They also said that the laser
> printer shouldn't be plugged into a surge protector because that could
> somehow provide less electricity than just plugging it into the wall.
> More
> news.
>
> So I went on-site and loaded the software onto one of the PCs that prints
> a
> lot of envelopes. I also updated the 4350's firmware to the latest
> version.
> Once that was done and we had rebooted the printer, I had him print a few
> envelopes - it was just amazing. The first one would pull and print right
> away, then there was a 4-5 second pause before the next one would pull and
> print. This went on until the small job was finished. The old Lexmark
> would print at near its rated speed of 32ppm so this is a real problem.
>
> I came back to the office and got back with HP TS and was told that 6ppm
> for
> envelopes was correct because envelopes are "Custom Media" and the printer
> protects the fuser by pausing between 'pages' with custom media. They
> were
> even so kind as to send me a Knowledge Base document with the title "HP
> LaserJet 4200 and 4300 Series Printers - Engine Speed Slow-downs, Slow
> Printing". Well, gee - that's just great!!!! To bad they don't make a
> point of that in the sales literature.
>
> OK, the real reason for this message is to get a recommendation on a
> printer
> that will print envelopes at a good speed. This can even be a dedicated
> envelope printer but it has to use laser or laser-like technology because
> it
> needs to look good. It can be in addition to the current 4350. Any
> suggestions?
>
> Thanks,
> Steve Wiltsie
> microCONCEPTS Div. multi/user/inc. Since 1981
> (812) 474-0127 Fax: (812) 474-0147
>
>
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