wish list item...
John Esak
john at valar.com
Sat Apr 14 21:23:41 PDT 2007
Lauren,
My apologies... sorry... God I'm an idiot... I think you may have even told
me about this in the FP Room and I just didn't remember.
I should have looked on the new filePro Forum first before posting my
suggestion. I see that there is already a section up there called Wish List
and it is a really good start on this important aspect of filePro
development. So, again my apologies for not doing my homework first, and let
me now change this question from can we get a Wish List section on the forum
to Can we get a response as to how wish list items placed there will be
responded to by FP Tech... And, a response to my suggestion that they be
added as a marked and special function of the support forum so they can be
tracked with that mechanism which is so neat and already in place? I stopped
posting to the other "wish list" on the web about two years ago when I
realized that nothing put there was ever responded to or acknowledged by FP
Tech in any way. It was/is like throwing things into a black hole.
Hopefully, this new attempt can be different. As I said, it has been 15
years at least in the asking that wish list items be assigned some sort of
tracking and response. The new forum and the new support engine are a
perfect opportunity to finally do it right.
Thanks,
John
> -----Original Message-----
> From: filepro-list-bounces+john=valar.com at lists.celestial.com
> [mailto:filepro-list-bounces+john=valar.com at lists.celestial.com]On
> Behalf Of John Esak
> Sent: Saturday, April 14, 2007 11:59 PM
> To: Filepro-List at Lists. Celestial. Com
> Cc: sales at fptech.com; admin at fptech.com; Support at Fptech. Com;
> ffilepro at fptech.com
> Subject: wish list item...
>
>
>
> Hi Lauren,
>
> Question, how does the wish list on the new FP forum work? Is it
> in place so
> that people can add wish lists there. Can the new support forum possibly
> accommodate new wish lists as a special support function. In other words
> instead of starting a support question or incident, you could notate that
> this is just a wish list you are submitting... and it gets put
> onto a (the)
> list and prioritized and responded to in some way?
>
> Meanwhile,
>
> Tony Ryder just came up with a good wish list item in the FP Room.
>
> When you use the block function LOAD and SAVE on a processing table:
>
> LOAD) Immediately after entering the line at which the process
> snippet is to
> be loaded, rcabe should show you an F6 listing of the files, then
> choosing a
> file should show you the processes available for that file, and then
> choosing the process you want should load it.
>
> SAVE) When a file is saved, rcabe should tell you if that process name
> already exists and query as to whether you want to overwrite it.
>
> Now, if this were put on the "new" wish list in the FP forum, one
> could hope
> that say weekly perhaps, someone at FP Tech could run down the submissions
> and give them a number which could then be tracked like a support
> incident.
> Eventually, after discussed by FP Tech, a response on the order of
> "possible/impossible/desirable/not-desirable" whatever could be
> assigned to
> it. And better yet, eventually a tentative yes/no as to whether
> it might be
> included in a future update.
>
> I must say, this suggestion has been made at least 50 times before,
> publicly, privately, etc. The first I remember is in The Guru
> Magazine back
> circa Version 3.0/4.1. It is simply time that someone, somehow, some way
> from FP Tech answers it. My feeling is now that the support forum
> engine is
> in place, there is an excellent and *easy* way to finally
> implement it... so
> can we can some response this time to how wish lists are handled
> and will be
> handled in the future? Thanks.
>
> cc: filePro Forum
>
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