OT: E-ChannelNews - Do We Really Need This?
Fairlight
fairlite at fairlite.com
Fri Mar 17 08:43:36 PST 2006
Simon--er, no...it was Mike Schwartz (PC Support)--said:
> It's those false-positives that are the problem. A few years ago, one
> of my smaller manufacturing customers switched over to handling their email
> internally using MS-Exchange and a Symantec anti-spam product. The guy who
> set it up was a bookkeeper with no formal computer training, and he didn't
> realize that important engineering changes were being diverted into the spam
> folder occasionally. Nobody was reviewing the "spam" in the folder. It was
> set to automatically delete the spam after 10 days or some such thing, so
> these vital emails were simply lost.
"OOPS!" Painfully expensive lesson.
That's what I like about an authorisation system. There is nothing to
monitor. Either someone's validated or they're not. You see everything
they send you or you don't see anything they send you.
There's something to be said for identifying non-spam by the sender as
opposed to by content.
mark->
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