filePro questions (was RE: Antiquated Software)

[Kenneth Brody]

Quoting Fairlight (Tue, 17 Jan 2006 00:24:13 -0500):

> At Mon, Jan 16, 2006 at 05:27:12PM -0500 or thereabouts,
> suspect Kenneth Brody was observed uttering:
> > You would probably be better off addressing this to the people to whom
> > you are directing the question, by sending it to <filepro at fptech.com>,
> > rather than (or at least in addition to) the mailing list.
> >
> > See <http://www.fptech.com/contactus.htm> for a list of contacts.
>
> Ken,
>
> PREFACE:  I -really- do not want you taking this personally, ok?  This
> has -nothing- to do with you personally, you saying it, or anything
> about you. Your presence here is a gift to all.

Noted.

> This has to do with corporate policy on communications.
[...]
> When someone tells you to take it private, the chances are that they
[...]
> In short, I don't hold with the, "Please contact us privately,"
[...]

Which is why I made sure to include the "or at least in addition to"
qualifier.  Contacting fPTech and cc'ing the list is fine with me.  It's
the postings which are directed to someone at fPTech, but addressed only
to the list, with which I have problems.  Does the person whom you are
trying to reach read the list?  Probably.  But that doesn't mean it's
the right way to contact that person.  (For one, it can certainly get
lost in the background noise.)  If someone wanted to write to the head
of a large corporation, a letter to the editor in the NY Times isn't
the best way, either, even though that person probably reads the Times.

[...]

--
KenBrody at BestWeb dot net        spamtrap: <g8ymh8uf001 at sneakemail.com>
http://www.hvcomputer.com
http://www.fileProPlus.com