facetterm and trapping character sequences

[John Esak]

Eric,

You are (and always have been) fantastic. Thank you SO much. My memory isn't that good. First, I was going to say '93 but changed it back about 5 years just so you would not search from 93 forward! :-)  Just great that your company keeps such beautiful support notes. I should have guessed. Top notch, as always.

John

To the fp-list... I know this may seem far-off, but it absolutely points out the spurious character being sent by the filePro runmenu program... it might help. I said I would investigate this and I did.  My files showed some changes from the originals in Facetterm's configs so I sent off a note to support at facetcorp (on Saturday I might add!!)

> 
> John Esak wrote:
> > Hi,
> > 
> > This question is not important. I do not really need this 
> answer. However,
> > in case anyone at FaceCorp support remembers this... A thousand 
> years ago,
> > maybe 1987 even earlier, we had a problem with Facetterm. It 
> turned out to
> > be a problem with filePro that you helped us work around. ON Wyse 50
> > terminals, facetterm would display a funny character on filePro menus. I
> > think the vertical lines were looking like ^? or something like 
> that. Once,
> > we tracked it down with a screen capture program you had, you 
> gave me a fix,
> > which was to trap the sequence in one of the term/wy50.f* 
> files. I forget
> > everything else about this. I just know it worked and worked for years.
> > 
> > Of course, we dropped using Wyse terminals or any other kind of terminal
> > years ago, and I've re-loaded facetterm ten times since then... 
> so I've lost
> > the fix. Is there any chance this is in your support database 
> somewhere? I
> > believe it was Jim who originally help me with this.
> > 
> > Anyway, like I said, it is completely unimportant. I only need to know
> > because there is a discussion going on about it on an fp forum, and I
> > just wanted to see if I could nail down the exact cause and fix we
> > accomplished then. It is possible that they have rebuilt their 
> menu drawing
> > routine since then. If anyone remembers, shoot me an email... otherwise,
> > have a nice day.
> > 
> > --
> > John Esak
> > Visit The FP Room www.tinyurl.com/97y9u 24/7
> > 
> > Author of:
> > The filePro Survivor Series
> > Complete video training on CD for filePro.
> > Samples at: www.valar.com/training
> 


> -----Original Message-----
> From: Eric Yundt [mailto:eric at facetcorp.com]
> Sent: Saturday, September 10, 2005 3:45 PM
> To: john at valar.com
> Cc: Support at Facetcorp. Com
> Subject: Re: facetterm and trapping character sequences
> 
> 
> John,                                              [ FacetID=1531703:FT ]
> 
> Howdy!
> 
> My what a good memory you have...  ;-)  I found this little blurb in
> our support activity database about the incident:
> 
> ------------------------------------------------------------------
> ---------------
>   03/07/91  SUPPORT      The Valar Group, Corp.                
> FacetID=1531703
>   
> ┌─────────────────────────────────────────────────────────────────
> ───────────┐
>   ¦ SSSI Contact: jim           Customer Contact: John Esac       
>              ¦
>   ¦ Subject     : wy50 sequence from filepro beeping              
>              ¦
>   
> └─────────────────────────────────────────────────────────────────
> ───────────┘
>   ┌───────────────────────────── Support Information ──────────── 
> SuppID=334   ┐
>   ¦ Status      : R  ( R, R?, U, U? )     Pending        :        
>              ¦
>   ¦ Computer    : 386                     OS Version     : SCO 
> UNIX            ¦
>   ¦ Term/emulat : Wyse 60                 Application    : 
> filepro             ¦
>   ¦ $TERM       :                         $FACETTERM     :        
>              ¦
>   ¦ SSSI Product: FT         PARTNUMBER: 1.5               
> Notable?  N         ¦
>   
> └─────────────────────────────────────────────────────────────────
> ───────────┘
>   a sequence from filepro is being beeped by FT. Have capture and filepro
>   termcap for wyse50 in /usr2/sssi/support/guru on the hp.
>   (3/8, clark) I had him add ignore=^? to his wy60wy50.fi file, and this
>   fixed the problem.
> ------------------------------------------------------------------
> ---------------
> 
> Seems like I also used to hit a similar problem with filePro sending extra
> CTRL-A characters in ANSI emulation.  The fix was pretty much the same for
> ANSI as WY60/50, "ignore=^A".  Often times this sort of thing only shows
> up under something like FacetTerm because the regular terminals might just
> silently discard the unrecognized sequences.  FacetTerm in the middle sees
> that too, but rather than be quiet about odd things we like to 
> squawk about
> them so they can be fixed.  ;-)
> 
> Besides our default of beeping when a sequence is not recognized we will
> also log it to a file if you have an "errors" subdirectory:
> 
> 	/usr/facetterm/errors
> 
> The log file will be named after the terminal type.
> 
> I think I might have that ancient HP box the note refers to buried in my
> garage if you really want to see that termcap and capture file from '91.
> 
> And perhaps we can find more details or cases of this if you need them.
> Just let us know.
> 
> Thanks,
> 
> --
> Eric Yundt
> FacetCorp

> -- 
> Eric Yundt
> 
> FacetPhone by FacetCorp -- Next Generation IP-based PBX and IVR System
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>