Can't access file

[Dick Burke]

>----- Original Message ----- 
>From: "Dick Burke" <rjburke at hal-pc.org>
>To: "filePro" <filepro-list at lists.celestial.com>
>Cc: "." <fpsupport at fptech.com>
>Sent: Tuesday, October 04, 2005 4:02 PM
>Subject: Can't access file


>>
>> Client and I are both on windows xp filepro ver 5.0.14
>>
>> We both have a copy of her key file in a file called tpdetail.
>>
>> The file and all processing works perfectly on my computer.
>>
>> On her computer everytime she tries to access the file she gets the 
>> following error:
>>
>> "*** A filePro Error has Occurred***
>>
>> On File:  /filepro/TPDETAIL/index.A
>>
>> Invalid index.
>> Run Index Maintenance to rebuild the index. "
>>
>> I have had her rebuild every index on everyone of her files by walking her 
>> thru
>> them one by one just as I do it at the same time on my computer.
>>
>> I have now renamed key to oldkey and put a copy of  my key into a 
>> different spot
>> on her hard drive (old habit based on possible bad spot))
>> and get the same error message on ONLY her computer.
>>
>> I am at a loss as to what the problem could be.
>>
>> Does anyone have any ideas ?

I feel really stupid. With she and her husband being involved with hurricane cleanup in Mississippi
and their own flooding from Rita I have not been able to work with her much.

I finally pinned it down to her menu having wrong version of dclerk. She now has access to files.

Thanks for everybody's suggestions. 

Dick Burke