Can't access file

[Jeff Harrison]

--- Dick Burke <rjburke at hal-pc.org> wrote:

> 
> Client and I are both on windows xp filepro ver
> 5.0.14
> 
> We both have a copy of her key file in a file called
> tpdetail.
> 
> The file and all processing works perfectly on my
> computer.
> 
> On her computer everytime she tries to access the
> file she gets the following error:
> 
> "*** A filePro Error has Occurred***
> 
> On File:  /filepro/TPDETAIL/index.A
> 
> Invalid index.
> Run Index Maintenance to rebuild the index. "
> 
> I have had her rebuild every index on everyone of
> her files by walking her thru 
> them one by one just as I do it at the same time on
> my computer.
> 
> I have now renamed key to oldkey and put a copy of 
> my key into a different spot
> on her hard drive (old habit based on possible bad
> spot))
> and get the same error message on ONLY her computer.
> 
> I am at a loss as to what the problem could be.
> 
> Does anyone have any ideas ?
> 
> 

Are you using dclerk or rclerk?  What version of
dclerk/rclerk and dxmaint are you using?  

I have seen cases where the error message is less than
100% correct.  There may be a different error, but
filepro is reporting it as an invalid index.  

Do you still get the error if you load clerk without
automatic processing?  Also try it without input
processing.  If it turns out to be processing related,
then I would you suggest that you use dclerk and the
debugger to find out exactly where it is failing.

If it is rclerk, then is she running with a different
set of tok files?

Good Luck.

Jeff Harrison
jeffaharrison at yahoo.com


		
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