Printing nightmare

[charles day]

GCC Consulting wrote:

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>>-----Original Message-----
>>From: filepro-list-bounces at lists.celestial.com 
>>[mailto:filepro-list-bounces at lists.celestial.com] On Behalf 
>>Of Harwyn Berens
>>Sent: Tuesday, January 18, 2005 4:14 PM
>>To: filePro
>>Subject: Printing nightmare
>>
>>Hello all:
>>I'm running fP 4.05 with 3 users and until recently was using 
>>a Oki Data 1200 attached to my computer running  Windows XP 
>>Professional.  The Oki puked and I installed a Brother 1440.  
>>Things went pretty well until I 
>>tried to hardcopy an inquiry screen with <H>.  Things went 
>>bad quickly.   I 
>>lost the ability to print anything. Nothing.  Absolutely 
>>nothing.  Couldn't even open "Printers and Faxes" under settings.
>>
>>Got on the internet and went to the Brother site and 
>>downloaded a driver specifically addressed to my problem (as 
>>I interpreted it).  Things went ok for a couple of days.  I 
>>just tried to hardcopy several screens because I've got to 
>>change them for a user.  Things went bad quickly.  Same 
>>thing.  I can't open "Printers and Faxes" and I can't print 
>>squat.  Nothing.  If I try to go through the "Printing 
>>Problem Resolver" or whatever in Windows I get the message 
>>that Print spooler service isn't 
>>running.   Somebody help.  I don't mind reloading the drivers 
>>again but 
>>what's going on.
>>
>>I called fP and asked for support and when I told her I'm 
>>running 4.05 I thought I heard a snicker.  Probably not, I'm 
>>imagining a lot of things.  She said the way to get support 
>>is to spring for $600 plus and 30 
>>days free support for an upgrade.   I don't think I need an 
>>upgrade, I just 
>>need to know what the installation of the Brother 1440 did to 
>>fP and my Windows XP stuff.
>>
>>Any ideas.  Any help is greatly appreciated.
>>
>>Harwyn Berens
>>616 396 6000
>>616 396 6161 FAX
>>hlb at wmis.net
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>Do you mean 4.0.05 or 4.5 filePro?
>
>Not to repeat Charles Day's posting.  Fp 5.0 has so many new tools to work with
>and much better integration with Windows that it just doesn't make sense to
>upgrade.
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WHOA!  Richard, you left out the NOT !

charles day