Printer Set-Up

[Art Moore]

I am embarrassed to ask this question but setting up printers in filePro is not something my work required I do more times than I have fingers on one hand - so I need a little help since I have done everything I understand to do and still cannot print.

I have a Dell Inspiron 1150 portable computer and a Dell #922 (Photo All In One) Printer.  Printing from EXCEL, Word and all other printing tried thus far works fine.

The port used is of the USB type.

I have created a printer named 'dillon'; used 4P-HP as the printer type (for the sake of choosing one); entered USB1 for destination file (where I used lpt1 before USB ports available) (when I used lpt1 I got the error message of 'cannot open printer').  I have also marked it as the Default Printer.

When I do HardCopy or Request a Report nothing happens.  With doing a full report (vs Hardcopy) everything goes as expected with the menu re-appearing on the screen but nothing prints.

Any suggestions to better what I have mentioned (defined/selected) above not to mention make it work would be very much appreciated.

Two problems I often encountered in the past and hope to avoid this time are:

1.  printout (Hardcopy or a Report) never ejected the final page fully - I had to press the eject button on the printer
2.  printing on pages subsequent to page one started further down on each page

THANK YOU IN ADVANCE!!!

Art Moore
 
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