OT: is this an anzio, unix or windows problem?

[Bob Rasmussen]

On Sat, 30 Apr 2005 Leefp1 at aol.com wrote:

> Thanks for the response, Bob.  Yes I will try those things.  Unfortunately,
> this is a remote site and though I have remote access to the Unix box I do not
> have remote access to the PC.  So this will be a slow process (maybe weeks).
> I will get back to you; I appreciate the help.  Unless someone else on this
> list has some ideas I will take the communication private.

In that case, and since I have more time to answer now, I'll give you some
other things to have them test.

Most important is to determine "how locked up" Anzio is:

1. If the mouse won't move, Windows is locked up.

2. Can menus be pulled down?

3. Are some menu items grayed?

4. Try <alt-A> or Transfer:Grand abort. This should break out of any
internal loop that is expecting something from the server. If this gets
things going again, then you can look at the last data received by going
to Diagnose:Interpret. This may give you a clue as to what sequence from
the server caused the problem.

5. If Macros:Enter command brings up the FUNCTION prompt on the bottom
line, but you can't type anything, you have keyboard problems.

Regards,
....Bob Rasmussen,   President,   Rasmussen Software, Inc.

personal e-mail: ras at anzio.com
 company e-mail: rsi at anzio.com
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