a puzzler

[Kenneth Brody]

Robert Haussmann wrote:
[...]
> Edited the screen added the field in the upper left
> section and told the user to check it out.  They looked
> at it and were satisfied.  Thought the issue was closed.
> 
> Started getting reports that data entered into the field
> was not "saving".  Users claimed they would update the
> screen, change info in the field, <ESC> to save and the
> the info would vanish.  Of course we suspected user error
> at first, but after seeing it outselves, found it to be true.
> It didn't matter what you changed the value to, it always
> resorted back to the original value.

I haven't read any further yet, but my guess at this point is
that the field was already on the screen (perhaps protected)
further down.

[...]
> Before I give the answer...anybody have a guess as to what
> the "problem" turned out to be?  (I'm crossing my fingers
> that this isn't *completely* obvious--we've been using fP
> since 1987 and I had never seen this before).  Hint--it is
> filePro specific, nothing hardware related like a faulty
> keyboard or anything like that.

In the absence of any other evidence, my original diagnosis/
guess still stands.

-- 

+---------+----------------------------------+-----------------------------+
| Kenneth |     kenbrody at spamcop.net      | "The opinions expressed     |
|    J.   |    http://www.hvcomputer.com     |  herein are not necessarily |
|  Brody  |      http://www.fptech.com       |  those of fP Technologies." |
+---------+----------------------------------+-----------------------------+