Why?

[Jay R. Ashworth]

On Wed, Jun 30, 2004 at 05:25:36PM -0400, Kenneth Brody wrote:
> George Simon wrote:
> > Excellent point, Jay.
> > The way I see it, 5.0.09 is very solid, at least as far as my application is
> > concerned.
> > I don't want to upgrade to a newer version (unless it is going to provide
> > some feature a really want, like memo printing) an risk the chance of
> > something that is working fine now, breaking.
> [...]
> 
> Then how do you expect your problem to be fixed?

Well, as I noted, sometimes you don't have a choice.

The *issue* is who's choice that's going to be.

If the *problem* is actually configuration, or O/S configuration, or
something else that is *not* a fixed bug on the release train from
$MY_RELEASE to current, and yet support won't talk to me, then what?

Cheers,
-- jra
-- 
Jay R. Ashworth                                                jra at baylink.com
Designer                          Baylink                             RFC 2100
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                2004 Stanley Cup Champion Tampa Bay Lightning