OT: Be sure your rDNS is in place...

[Bill Vermillion]

Putting quill to paper and scribbling furiously on Mon, Jun 28 09:39  
Bill Campbell missed achieving immortality when he said: 

> On Mon, Jun 28, 2004, Bill Vermillion wrote:

> >On Mon, Jun 28 00:05 , while impersonating an expert on the   
> >internet, John Esak sent this to stdout:                      

> >> A few weeks back I found I couldn't get mail directly to
> >> bill at celestial.com. He told me that it was because I didn't
> >> have my rDNS setup correctly (or at all). I was under the
> >> mistaken impression that because we buy a managed router from
> >> AT&T that this service would have correctly set up our rDNS for
> >> us when we gave them the domain we wanted it attached to... no
> >> such luck. It says they will do this in their contract, but
> >> they didn't!

> >AT&T has gotten very sloppy in all their businesses in the last
> >couple of years.  I even had to go to the Florida PUC about them 2
> >months ago after talking to AT&T directly three times.  Needless to
> >say when the PUC transfered me directly to the AT&T rep in
> >Tallahassee they notice that.

> AT&T has to be the worst IP provider I've had to deal with.
> We installed a new system in Michigan several years ago with
> a T1 to the Internet, and 4 PRIs terminating in their Annex
> 8000 dialup controllers. The T1 came up immediately, but I
> was having problems getting the PRIs on line. After a couple
> of days of talking to various ``support'' folks at AT&T, I
> finally got one with enough clue that he figured out they had
> configured the dialup lines as Channelized T1 (CT1) instead
> of PRI (I had spent at least a half- hour in a conference
> call with the customer's phone person and AT&T while defining
> the requirements). It took the AT&T guy about 20 minutes to
> reconfigure the lines as PRI, and everything suddenly started
> working -- imagine that.

And to drift the topic slighly but still on the subject of AT&T,
today AT&T announced that because of changes the governemnt made
governing CLEC's [Competitive Local Exchange Carriers] AT&T would
no longer be offereing new local or long distance residential
services for customers in Ohio, Missouri, Washington, Tennessee,
Louisiana, Arkansas and New Hampshire.

And customers of other providers will not have the option to have
AT&T as their LD carrier.

That's quite a change from before the deregulation when the only
company handling LD was AT&T, before MCI came along and then
Southern Pacific RR put their data division into the fray with
SPRINT.

Bill

-- 
Bill Vermillion - bv @ wjv . com