OT: Reminder - should go without saying

[Joe Chasan]

On Fri, Jul 23, 2004 at 10:31:02AM -0400, GCC Consulting wrote:
> I was working at a client's home - Main office for business with 3 warehouses.
> 
> After completing what I needed to do for his business, he asked me to check one
> of his 3 sons computers which was having problems connecting to the internet.
> I'll leave that alone for now.
> 
> Problem - Could not fine the disks supplied by Dell for this computer.  There
> are 5 Dell computers in the house, 3 desktops and 2 laptops.  This was the only
> one with WindowsXP Pro.
> 
> After much searching we finally located most of the Cd's belonging to this
> machine.  NO OS disk though.  The disks for the other computers were all over
> the place.  This included the NT disks for one of the file servers.  The kids
> thought the Disk binder for the server disks would be great for their audio
> CD's.
> 
> Although most of us keep track of the disks for our own computers, I would
> strongly suggest, if you haven't already, advise you client's to your in-house
> staff, to keep track of what came with each computer and make sure they are
> labeled.  You should also make a copy of any paperwork which has the components
> supplied with the computer and keep it with the computer.  This will make
> reinstalling drivers easier.
> 
> This is especially true for WinXp do to the licensing scheme that MS uses with
> this OS.

Not for nothing, but check what Dell gives you before putting it away.  About 
a month ago, I was at a friends house, and of course they bugged me to look 
at some computer problem.  Windows, for a change, had gotten corrupted and 
needed some stuff from install cabs.  I don't know why cabs weren't on
system as they do sometimes, so i needed the restore & os cd's - i was 
quite surprised to find the cd's formatted, but pretty much blank & void
of files it was to have contained.  Had this been the first time I'd seen
this I'd say just bad luck, but it had happened to one of my techs a few
months before as well.
 
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-Joe Chasan-                      Magnatech Business Systems, Inc.
joe at magnatechonline.com           Hicksville, NY - USA
http://www.MagnatechOnline.com    Tel.(516) 931-4444/Fax.(516) 931-1264