Dejawin Lost Connection

[Bob Rasmussen]

On Thu, 22 Jul 2004, Vicky Prigg wrote:

>
> We are running filePro on a SCO Unix system using DejaWin.  There is a
> problem, I believe occurring daily, where the users get kicked out of
> the system.  I have had it happen to me.  I'll be working along in
> filePro, the screen will freeze up for about 10 seconds, then poof, the
> window disappears.  When I try to go back into the program, it usually
> will give me an *Attempting to Connect* message, then fails.  Usually,
> after trying this 2 or 3 times, the connection works and I can go on my
> merry way.  The big problem, aside from being annoying, is that if a
> user is in a record and gets kicked out, then tries to go back into the
> same record, filePro has the record locked because it thinks it is being
> updated.  I then have to kill the old process and everything is fine.
> Does anyone know what the problem might be?

1. If the connection is going down while you are actively using it (you're
not idle), there are likely problems in the network outside of DejaWin.
This may require some network sniffer software to solve.

2. Make sure your DHCP leases isn't expiring.

3. I have been told that some firewalls actually look at the CONTENT of
individual packets, in a socket-specific manner, to determine if
connections are idle. If it doesn't understand the protocol you're using
(SSH?) that could be a problem.

It would help to know the topology of the network.

Regards,
....Bob Rasmussen,   President,   Rasmussen Software, Inc.

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