filePro and "crossgrading"

[Fairlight]

You'll never BELIEVE what Jay Ashworth said here...:
> On Tue, Aug 03, 2004 at 01:24:34AM -0400, John Esak wrote:
> > Well nobody can complain about that... can they?
> 
> Actually, no.  Not even me.

Nor I.  I thought it was pretty fair.

> And since I'm the Designated Complainer...

Hey, I was complaining far before you were.  Talk about a lack of
recognition!  Why, you don't even.....     You see?  :)

> I might be wrong, but I actually think the policy postdates the last
> big crossgrade we had to do; I suppose it's even possible that the
> amount of grumping we did was what made them think about the issue,
> though I really don't much care.  ;-)

Care, and be happy.  A fair amount of my ISP's higher end packages and
pricing comes from the period where I was the only person doing things like
shipping out 17gig/mo of web documents from their hosting, and got the
prices lowered eventually.  I had a lot of little "extras" that normal
users usually don't need/want so they eventually came up with a Power User
plan that I was grandfathered into.  I've had a positive relationship with
them, and we both benefit.

Sometimes being the one catalysing change can be bothe beneficial and
gratifying.  Other times, it's a sheer PITA with -zero- reward and nothing
but frustration.  I prefer to focus on the positive times though, or
I'd go quite mad.  :).

Speaking of barking mad, apparently BellSouth and I have differing
definitions of 10am.  At 2:30pm, I called to find out why my line -still-
isn't fixed.  I was told they're still behind in this area, 6pm tonight.  I
suspect that won't happen, but I can hope.  If/When they -finally- get this
done, I'm calling customer service to discuss the prorated credit I believe
I deserve after being lied to for five days.  *grouse*  I not yet -begun- to
complain!  *cackle*

mark->
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