Moving from SCO to Suse Linux

[Fairlight]

When asked his whereabouts on Sun, Aug 01, 2004 at 03:28:30AM -0400, Brian
K. White took the fifth, drank it, and then slurred:

> Our application is per-user licenced, though usually not enforced by any
> arteficial bugs.  We _tell_ our customers to keep running the software on
> their old server when they upgrade hardware. The old box is usually still
> good as a off-site rsync or tar-bzip2-ftp backup repository for at least
> another year.  Althoug no users generally use the old box once the new
> one is live, the software remains fully installed and active and anyone
> can log in any time and the data is just a little old.
>
> A fair amount of users are technically exceeding the letter of their last
> known user count purchase. We know, because we have ongoing _positive_
> relationships with all of them. The call us to do odd jobs all the time
> and in the course of that, we always know exactly how much and for what
> the systems are being used.

They're exceeding -your- user counts.  But are you making them buy another
copy of fP and all other supporting software as well when they get a new
machine, even if they don't need an upgrade or platform migration for those
applications, or what?  That could get expensive. :)

> We don't treat our customers like the enemy. Cosequently, our customers
> don't hesitate to call us for a continuous stream of miscelanious IT
> support and software/system customizations, and in the process, end up
> paying us far more than if we used our position of knowledge & power to
> nail them every time a single new PC came on-line causing them to develop
> a bad taste and avoid calling us unless absolutely unavoidable.
>
> Simple concept.

Agreed, and a good one at that.  :)

mark->
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